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     Re: anyone out there (fwd)

Where can I find NetCool?


Jeff Masud, jeff@commwerks.com
CommWerks, (714) 632-5744                      http://www.commwerks.com/

---------- Forwarded message ----------
Date: Tue, 12 Oct 1999 16:55:15 -0500
From: Barry Robison <brobison-nocol@deimos.org>
To: nocol-users@navya.com
Subject: Re: anyone out there

On Tue, Oct 12, 1999 at 04:40:36PM -0400, Velocet wrote:
> then Jonathan A. Zdziarski's all..
> > 
> > lots of folks have switched to the commercial software 'netcool' which
> > runs about $100,000 or so.  it's much nicer, but obviously nocol has its
> > own value in being free.  i would imagine most smaller isps are still
> > using NOCOL.  We still have it running here even though we use netcool for
> > most of the network.
> $100,000?! Whoa, thats HUGE. Must be some grate software, but I really bet
> its not something some good OSS muscle couldnt beat!

As someone who does lots of NetCool install, in lots of environments, I can honestly say: it's not great. In fact it's not even good. Barely useable sums it up better. It's core functionality is not too bad, but once you try to start using it's gateways (to system like Remedy, or Oracle for archiving) it crumbles. It's supposedly 'distributable' but it's horribly broken. About half the probes plain don't work. It does have it's pluses, like huge commissions when you sell it! 
At any rate, if someone out there wants more information about NetCool, and how or how not to use it, I'd be happy to provide more info ...

Barry Robison
(NetCool Certified Consultant)